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Terms & Conditions

Where the purchaser is a person who is engaged in the trade or business of selling goods of the same nature or description as the goods, the goods remain the property of the vendor (not withstanding that they may have been put in transit or actually delivered to the purchaser) until the whole amount of the purchase price and transport and/or any other charges have been paid by the purchaser in cash. Cheques or other negotiable securities given by the purchaser to the vendor will not be deemed to be cash payment until cleared. If the purchaser defaults in paying the whole or any part of the purchase price, transport or other charges, or if the purchaser parts with possession of the goods otherwise than by way of sale to a customer in the ordinary course of the purchases business or being a company commences to be wound up or is placed under official management of a receives is appointed or an encumbrance takes possession of its undertaking or property or any part thereof or, being an individual, becomes insolvent or bankrupt or commits an act of bankruptcy, it will be lawful for the vendor without previous notice to re-take possession of the goods and for that purpose enter upon any premises in the occupation of the purchaser or any other place where goods may be.

Return and Refund Policy

• If you are not satisfied with your purchase of a product from us, please click here to download a return goods report. This must be submitted within 30 days of receipt of your product. Your request will be considered within 7 business days.
• If the item is returned in the original box, we will exchange it for you or offer a refund based on your original method of payment.
• The product must be returned to Wooden Toys with a copy of the purchase invoice, or reference to the invoice number as well as the return goods report within 10 business days of the authorisation of the Refund or Return request. All products must be packed in the original packaging, including any accessories shipped with the product.
• If your return and replacement is not due to Wooden Toys’ error, you will be charged shipping costs for the replacement items.
• Please do not send us any items you wish to return without contacting us first

If you have any problems please contact us.

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